Status
Service Status
This page is hosted separately from the product and shares nothing with it, so it is still here when the thing it reports on is not.
Automated status reporting is not live yet
We are not going to put a green tick here that is generated by the same system it claims to be checking. Until there is an independent check, run from outside the product, publishing its results here, this page tells you where to look and what to expect from us — and says so plainly rather than showing a reassuring colour.
If Something Looks Wrong
Try the console at app.automate-accounting.com. If it does not load, or loads and behaves oddly, email contact@automate-accounting.com with what you were doing and roughly when. A report with a time and an action in it is worth more than a dashboard.
What We Commit To
- We will tell you what happened. An incident that affected your data or your access gets a written explanation of the cause, not a status colour that goes back to green.
- Nothing in your ledger is overwritten during an outage. Recovery brings the system back; it does not silently rewrite entries. Whatever was posted stays posted, and whatever was not was not.
- Integrity is checked on a schedule, not after an incident. The tamper-evidence check and the company-separation check run daily and alert on their own. If one of them found something, that is a thing we learned before you asked.
What stands behind those commitments is described on the Trust Center, including an honest statement of where we are on certification.